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Nhume

Privacy Policy

Effective Date: 13/04/2025
Last Updated: 13/04/2025
 

This Privacy Policy describes how Preydesign Ltd ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use the Nhume.net platform. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

1. Who We Are
Nhume.net is a marketplace that connects travelers with spare luggage space (“Sellers”) and individuals who need to send items (“Senders”). The platform is operated by:

Preydesign Ltd
Registered address: 124 City Road, London, EC1V 2NX
Email: info@nhume.net

We act as the data controller for the personal information you provide.

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2. What Data We Collect
We collect and process the following categories of personal data:

  • Account Information: Name, email address, encrypted password, and optional location.

  • Listing Information: Departure/destination, travel dates, item description, contact method.

  • Communication Data: Messages via the platform and support communications.

  • Technical Data: IP address, device/browser info, cookies.

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3. Lawful Basis for Processing
We process your data under:

  • Consent (e.g., when you sign up)

  • Contract (to provide services)

  • Legitimate Interest (security, functionality)

  • Legal Obligation (compliance)

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4. How We Use Your Data

  • To create and manage accounts

  • To enable connections between Sellers and Senders

  • To display listings

  • To respond to inquiries and maintain platform functionality

  • To comply with legal obligations

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5. Data Sharing
We do not sell or rent your data. Data may be shared with:

  • Third-party service providers (e.g., hosting, analytics)

  • Legal authorities if required

  • Other users (only essential listing contact data)

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6. International Transfers
Data is stored in the UK or EEA. If transferred outside, we use Standard Contractual Clauses or equivalent safeguards.

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7. Data Retention
We keep your data only as long as needed. Inactive accounts may be deleted or anonymised after 24 months.

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8. Your Rights
You can:

  • Access your data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact info@nhume.net

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9. Age Restrictions
Users must be 18 or older. We do not knowingly collect data from anyone under 18.

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10. Cookies and Tracking
We use cookies for functionality and analytics. You can manage preferences in your browser. See our Cookie Policy for details.

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11. Platform Limitations
Nhume.net is only a connector. We do not process transactions or verify deliveries. We are not liable for:

  • Lost or damaged items

  • Customs issues

  • Payment disputes

  • Legal violations

Users must comply with all airline, customs, and legal rules.

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12. Security
We use technical and organizational measures like HTTPS and encrypted passwords. No system is fully secure — please protect your account details.

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13. Automated Decisions
We do not use automated decision-making or profiling.

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14. Changes to This Policy
We may update this policy. Updates will be posted here. Continued use means you accept the changes.
 

15. Contact Us
Preydesign Ltd
info@nhume.net
Registered address: 124 City Road, London, EC1V 2NX

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